New Hire Onboarding – Progressive Eye Center

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Welcome to Our Team!

Your journey starts here!

We’re so excited to have you join our optometry family here at Progressive Eye Center. As the only eye care practice in a three-county area, we have a unique and important role in serving our community. This onboarding course is designed to help you understand that role and feel confident and prepared from day one.

Over the next few modules, you’ll learn everything you need to know to get started, from our core values and patient-first philosophy to the day-to-day procedures that keep our clinic running smoothly. We’ll cover our practice history, key policies, and introduce you to the technology we use to provide the best possible care.

Our goal is simple: to give every patient a clear vision and a great experience. Your role is a huge part of making that happen. We’re here to support you every step of the way.

Let’s get started!

Course Content

MODULE ONE - WELCOME!
Welcome to the Team!
Mission and Core Values
Core Values Search-A-Word Puzzle
Core Values Matching Exercise
Email Training
SLACK – Inner Office Communication 3 Topics
Finding Forms on Google Drive
Phone Training: Expectations and Activity Worksheet
MODULE TWO - EPM (Eyefinity Practice Management)
Patient Overview
Patient Alerts
Calendar Navigation
Calendar Navigation – Patient Panel
Adding a New Patient
Searching for Existing Patients
Appointment Processes
Search for Open Appointments
MODULE THREE - EHR (EYEFINITY HEALTH RECORD)
Introduction to Eyefinity EHR 5 Topics
HIPAA Training 1 Quiz
Lesson Content
MODULE FOUR - EMPLOYEE HANDBOOK
EMPLOYEE HANDBOOK: Introduction 4 Topics
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